This Privacy Policy describes how www.hawkknife.com ("Site" or "we") collects, uses and discloses your Personal Information when you visit the Site or make a purchase from the Site.

Communication

If, after reviewing this policy, you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at support@hawkknife.com or by post using the information provided below: +905423234295

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.

• Device information
• Purpose of collection: To perform analyses regarding Site usage to load the Site correctly for you and to optimize our Site.
• Collection source: It is automatically collected when you access our Site using cookies, log files, web beacons, tags or pixels [ADD OR REMOVE OTHER TRACKING TECHNOLOGIES USED] . 
• Business purpose statement: our handler has been shared with Shopify [ADD OTHER MERCHANTS WITH WHOM YOU HAVE SHARED THIS INFORMATION] . 
• Personal Information Collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site [ADD OR REMOVE OTHER PERSONAL INFORMATION COLLECTIONS] . 
• Order Information
• Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you with information or advertising about our products or services in accordance with the preferences you have shared with us.
• Collection source: is collected from you.
• Business purpose statement: our processor is shared with Shopify [ADD ANY OTHER MERCHANTS YOU'VE SHARED THIS INFORMATION WITH , EXAMPLE SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING, AND FULFILLMENT APPS] . 
• Personal Information Collected: name, billing address, shipping address, payment information ( including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED] ), email address, and phone number. 
• Customer support information
• Purpose of the collection:
• Collection source:
• Business purpose statement:
• Personal Information Collected: [INSERT ANY OTHER INFORMATION YOU HAVE COLLECTED: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS] 
• Purpose of collection: provide customer support.
• Collection source: collected from you
• Business purpose description: [INSERT ALL VENDORS USED TO PROVIDE CUSTOMER SUPPORT] 
• Personal Information Collected: [ADD ADDITIONAL INFORMATION AS NEEDED OR ANY CHANGES TO THE INFORMATION LISTED ABOVE.] 

[IF AGE RESTRICTION IS REQUIRED, ENTER THE SECTION BELOW]

minors

The Site is not intended for individuals under the age of [INSERT AGE] . We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address above to request deletion. 

Sharing of Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:

• We use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy . 
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[ADD THE FOLLOWING SECTION IF YOU USE REMARKETING OR TARGETED ADVERTISING]

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

• [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can find more information about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout .   
• [ENTER IF YOU USE A THIRD-PARTY MARKETING APPLICATION THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information with our advertising partners directly and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
• [ENTER IF USING SHOPIFY AUDIENCES] We use Shopify Audiences with our advertising partners to help us display ads on other websites to buyers who have made purchases from other Shopify merchants and who may also be interested in the products we offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may submit offers that may be of interest to you.
• [INSERT OTHER ADVERTISING SERVICES USED]

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) education page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work . 

You can opt out of targeted advertising by:

[INCLUDE OUTPUT LINKS FROM WHICH SERVICES ARE USED. COMMON LINKS INCLUDE:

FACEBOOK - https://www.facebook.com/settings/?tab=ads 

GOOGLE - https://www.google.com/settings/ads/anonymous 

• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads ]  

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/ . 

Use of Personal Information

We use your Personal Information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date on new products, services, and offers.

[IF YOUR STORE IS IN EUROPE OR YOU HAVE CUSTOMERS, ADD THE SECTION BELOW]

legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal information on the following legal bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

• Your consent;
• Performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To carry out a task carried out in the public interest;
• For our legitimate interests that do not override your fundamental rights and freedoms.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request that we delete that information. For more information about your right to deletion, please see the 'Your Rights' section below.

Automated decision making

If you are resident in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when the decision has a legal effect on you or otherwise significantly affects you.

[ DO NOT] engage in fully automated decision-making that has a significant impact, legal or otherwise, using customer data.  

Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or other significant impact on you.

Services that include elements of automated decision making include:

• Temporary blacklist of IP addresses associated with repeated failed operations. This blacklist persists for several hours.
• Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist lasts for a few days.

Sale of Personal Information

[INCLUDE THIS SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT AND SELLS PERSONAL INFORMATION AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

Our site sells Personal Information as defined by the California Consumer Privacy Act of 2018 ("CCPA").

[Sting:

• categories of information sold;
• IF SHOPIFY AUDIENCES ARE USED: Information about your use of the Site, your purchases, and the email address associated with your purchase.
• instructions on how to opt out of the sale;
• whether your business sells information from minors (under the age of 16) and whether you have received affirmative authorization;
• If you provide a financial incentive to sell information, please provide information about what that incentive is.]

Your rights

[IF YOUR STORE IS IN EUROPE OR YOU HAVE CUSTOMERS, ADD THE SECTION BELOW]

GDPR

If you reside in the EEA, you have the right to access the Personal Information we hold about you, port it to a new service, and request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us at the contact information above. [OR INCLUDE ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, ERASE, CORRECTION, AND PORTABILITY REQUESTS] 

Your Personal Information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR . 

[IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT, ADD THE SECTION BELOW]

CCPA

If you are a California resident, you have the right to access the Personal Information we maintain about you (also known as the "Right to Know"), to port it to a new service, and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us at the contact information above. [OR INCLUDE ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, DELETION, CORRECTION AND PORTABILITY REQUESTS] 

If you would like to appoint an authorized agent to submit these requests on your behalf, please contact us at the address above.

COOKIES

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as logging in and regional selection). This means you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example whether it is their first time visiting or a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

[Make sure to check this list against the current cookie list on Shopify's merchant storefront: https://www.shopify.com/legal/cookies ]  

Cookies Necessary for the Operation of the Store

Name	Function	Duration
_ab	Used in conjunction with administrative access.	2 years
_secure_session_id	Used in conjunction with navigation through a storefront.	24 hours
_shopify_country	Used in connection with payment.	session
_shopify_m	Used to manage customer privacy settings.	1 year
_shopify_tm	Used to manage customer privacy settings.	30 min
_shopify_tw	Used to manage customer privacy settings.	2w
_storefront_u	Used to facilitate updating of customer account information.	1 minute
_tracking_consent	Viewing preferences.	1 year
c	Used in connection with payment.	1 year
car	Used in conjunction with the shopping cart.	2w
cart_currency	Used in conjunction with the shopping cart.	2w
cart_sig	Used in connection with payment.	2w
cart_ts	Used in connection with payment.	2w
cart_ver	Used in conjunction with the shopping cart.	2w
payment	Used in connection with payment.	4w
checkout_token	Used in connection with payment.	1 year
dynamic_checkout_shown_on_cart	Used in connection with payment.	30 min
hide_shopify_pay_for_checkout	Used in connection with payment.	session
stay alive	Used in conjunction with receiver localization.	2w
master_device_id	Used in conjunction with vendor listing.	2 years
previous step	Used in connection with payment.	1 year
remember me	Used in connection with payment.	1 year
secure_customer_sign	Used in conjunction with customer login.	20y
shopify_pay	Used in connection with payment.	1 year
shopify_pay_redirect	Used in connection with payment.	30 minutes, 3w or 1y depending on value
showcase_digest	Used in conjunction with customer login.	2 years
tracked_start_checkout	Used in connection with payment.	1 year
checkout_one_experiment	Used in connection with payment.	session

Reporting and Analytics

Name	Function	Duration
_Homepage	Monitor landing pages.	2w
_orig_referrer	Monitor landing pages.	2w
_s	Shopify analytics.	30 min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30 min
_shopify_sa_p	Shopify analytics on marketing and referrals.	30 min
_shopify_sa_t	Shopify analytics on marketing and referrals.	30 min
_shopify_y	Shopify analytics.	1 year
_Y	Shopify analytics.	1 year
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session

[INSERT ANY OTHER COOKIES OR TRACKING TECHNOLOGIES YOU USE]

The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and you may no longer be able to fully access some parts of our website.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, usually found in the "Tools" or "Preferences" menu of your browser. More information on how to change your browser settings or block, manage or filter cookies can be found in your browser's help file or at these sites: www.allaboutcookies.org . 

Also, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Don't Follow

Because there is no consistent industry consensus on how to respond to "Do Not Track" signals, please be aware that we do not alter our data collection and use practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time, for example, to reflect changes in our practices or for other operational, legal or regulatory reasons.

Complaints

As stated above, if you wish to make a complaint, please contact us by email or post using the details provided in the "Contact" section above.

If you are not satisfied with our response to your complaint, you have the right to escalate your complaint to the relevant data protection authority. You can contact your local data protection authority or supervisory authority here: [Insert contact details or website of the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/ ]  

Last update: [Date]