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Privacy Policy

This Privacy Policy describes how www.hawkknife.com (“Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase from the Site.

Communication

If after reviewing this policy you have additional questions, would like more information about our privacy practices, or would like to submit a complaint, please contact us by email at support@hawkknife.com or by post using the information provided below:

Kale Mahallesi İstiklal Caddesi No:98/A, 20180 Denizli, Türkiye

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

  • Device information
    • Purpose of collection: To perform analyzes of Site usage in order to load the Site correctly for you and to optimize our Site.
    • Collection source: Collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels [ADD OR REMOVE OTHER TRACKING TECHNOLOGIES USED] . 
    • Business purpose disclosure: Our processor has been shared with Shopify [ADD OTHER SELLERS WITH WHICH YOU HAVE SHARED THIS INFORMATION] . 
    • Personal Information Collected: web browser version, IP address, time zone, cookie information, what sites or products you viewed, search terms, and how you interacted with the Site [ADD OR REMOVE OTHER COLLECTIONS OF PERSONAL INFORMATION] . 
  • Order Information
    • Purpose of collection: To fulfill our contract, to provide you with products or services, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you with information or information about our products or services based on preferences you have shared with us. provide advertising.
    • Collection source: It is collected from you.
    • Business purpose disclosure: Our processor is shared with Shopify [ADD ANY OTHER SELLERS WITH WHICH YOU HAVE SHARED THIS INFORMATION. EXAMPLE SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPLICATIONS] . 
    • Personal Information Collected: name, billing address, shipping address, payment information ( including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED] ), email address, and phone number. 
  • Customer support information
    • Purpose of the collection:
    • Collection source:
    • Business purpose disclosure:
    • Personal Information Collected: [INSERT OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS] 
    • Purpose of collection: provide customer support.
    • Collection source: collected from you
    • Business disclosure: [INSERT ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT] 
    • Personal Information Collected: [ADD ADDITIONAL INFORMATION AS NEEDED OR ANY CHANGES TO THE INFORMATION LISTED ABOVE.] 

[IF AGE RESTRICTIONS ARE REQUIRED, ENTER THE SECTION BELOW]

minors

The Site is not intended for individuals under the age of [INSERT AGE] . We do not knowingly collect Personal Information from children. If you are a parent or guardian and you believe that your child has provided us with Personal Information, please contact us at the address above to request deletion. 

Sharing of Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:

  • We use Shopify to power our online store. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy . 
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[IF YOU USE REMARKETING OR TARGETED ADVERTISING, ADD THE SECTION BELOW]

Behavioral Advertising

As described above, we use your Personal Information to provide targeted advertising or marketing communications that we think may be of interest to you. For example:

  • [ENTER IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can find more information about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ . You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout .   
  • [ENTER IF YOU USE A THIRD PARTY MARKETING APPLICATION THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may allow depending on your location).
  • [ENTER IF USING SHOPIFY AUDIENCES] We use Shopify Audiences with our advertising partners to help us show ads on other websites to buyers who have shopped from other Shopify merchants and who may also be interested in what we offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, where other Shopify merchants may provide you with offers that may be of interest to you.
  • [INSERT OTHER ADVERTISING SERVICES USED]

For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work . 

You can disable targeted advertising by:

[INCLUDE OUTPUT LINKS FROM WHICH SERVICES ARE USED. COMMON LINKS INCLUDE:

  • FACEBOOK - https://www.facebook.com/settings/?tab=ads 
  • GOOGLE - https://www.google.com/settings/ads/anonymous 
  • Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/ . 

    Use of Personal Information

    We use your Personal Information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date on new products, services and offers.

    [IF YOUR STORE IS IN EUROPE OR IF YOU HAVE CUSTOMERS, ADD THE SECTION BELOW]

    legal basis

    In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following legal bases:

    [INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

    • Your consent;
    • Performance of the contract between you and the Site;
    • Compliance with our legal obligations;
    • To protect your vital interests;
    • To carry out a task carried out in the public interest;
    • For our legitimate interests that do not override your fundamental rights and freedoms.

    When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete that information. For more information about your right to erasure, please see the 'Your Rights' section below.

    automatic decision making

    If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) where the decision-making has a legal effect on you or otherwise significantly affects you.

    [DON'T /DON'T] engage in fully automated decision-making with significant impact, legal or otherwise, using customer data.  

    Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a legal or other significant impact on you.

    Services that include elements of automated decision-making include:

    • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist continues for several hours.
    • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist continues for several days.

    Sale of Personal Information

    [ADD THIS SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT AND SELLS PERSONAL INFORMATION AS DEFINED BY THE CALIFORNIA CONSUMER PRIVACY ACT]

    Our site sells Personal Information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

    [Sting:

    • categories of information sold;
    • IF USING SHOPIFY AUDIENCES: Information about your use of the Site, your purchases, and the email address associated with your purchase
    • instructions on how to opt out of the sale;
    • whether your business sells the information of minors (under the age of 16) and whether you have received affirmative authorization;
    • If you provide a financial incentive to sell information, provide information about what that incentive is.]

    Your rights

    [IF YOUR STORE IS IN EUROPE OR IF YOU HAVE CUSTOMERS, ADD THE SECTION BELOW]

    GDPR

    If you are an EEA resident, you have the right to access the Personal Information we hold about you, to port it to a new service, and to request that your Personal Information be corrected, updated or deleted. If you would like to exercise these rights, please contact us using the contact information above. [OR ADD ALTERNATIVE INSTRUCTIONS TO SUBMIT ACCESS, DELETION, CORRECTION, AND PORTABILITY REQUESTS] 

    Your Personal Information will first be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with GDPR, see Shopify's GDPR White Paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR . 

    [IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT, ADD THE SECTION BELOW]

    CCPA

    If you are a California resident, you have the right to access the Personal Information we maintain about you (also known as the “Right to Know”), to port it to a new service, and to request correction of your Personal Information. , updated or deleted. If you would like to exercise these rights, please contact us using the contact information above. [OR ADD ALTERNATIVE INSTRUCTIONS TO SUBMIT ACCESS, DELETION, CORRECTION, AND PORTABILITY REQUESTS] 

    If you would like to appoint an authorized representative to submit these requests on your behalf, please contact us at the address above.

    COOKIES

    A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and region selection). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example whether they are visiting for the first time or frequently.

    We use the following cookies to optimize your experience on our site and to provide our services.

    [Be sure to check this list against the current cookie list on Shopify's merchant storefront: https://www.shopify.com/legal/cookies ]  

    Cookies Necessary for the Operation of the Store

    Name Function Duration
    _ab Used in conjunction with administrative access. 2 years
    _secure_session_id Used in conjunction with navigation through a storefront. 24 hours
    _shopify_country Used in connection with payment. session
    _shopify_m Used to manage customer privacy settings. 1 year
    _shopify_tm Used to manage customer privacy settings. 30 min
    _shopify_tw Used to manage customer privacy settings. 2w
    _storefront_u It is used to facilitate updating customer account information. 1 min
    _tracking_consent Viewing preferences. 1 year
    c Used in connection with payment. 1 year
    car Used in conjunction with the shopping cart. 2w
    cart_currency Used in conjunction with the shopping cart. 2w
    cart_sig Used in connection with payment. 2w
    cart_ts Used in connection with payment. 2w
    cart_ver Used in conjunction with the shopping cart. 2w
    payment Used in connection with payment. 4w
    checkout_token Used in connection with payment. 1 year
    dynamic_checkout_shown_on_cart Used in connection with payment. 30 min
    hide_shopify_pay_for_checkout Used in connection with payment. session
    survive Used in conjunction with receiver localization. 2w
    master_device_id Used in conjunction with vendor login. 2 years
    previous step Used in connection with payment. 1 year
    remember me Used in connection with payment. 1 year
    secure_customer_sig Used in conjunction with customer login. 20y
    shopify_pay Used in connection with payment. 1 year
    shopify_pay_redirect Used in connection with payment. 30 minutes, 3w or 1y depending on value
    showcase_digest Used in conjunction with customer login. 2 years
    tracked_start_checkout Used in connection with payment. 1 year
    checkout_one_experiment Used in connection with payment. session

    Reporting and Analytics

    Name Function Duration
    _Landing page Monitor landing pages. 2w
    _orig_referrer Monitor landing pages. 2w
    _s Shopify analytics. 30 min
    _shopify_d Shopify analytics. session
    _shopify_s Shopify analytics. 30 min
    _shopify_sa_p Shopify analytics on marketing and referrals. 30 min
    _shopify_sa_t Shopify analytics on marketing and referrals. 30 min
    _shopify_y Shopify analytics. 1 year
    _Y Shopify analytics. 1 year
    _shopify_evids Shopify analytics. session
    _shopify_ga Shopify and Google Analytics. session

    [INSERT ANY OTHER COOKIES OR TRACKING TECHNOLOGIES YOU USE]

    The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and you may no longer be able to fully access some parts of our website.

    Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, usually found in your browser's "Tools" or "Preferences" menu. More information on how to change your browser settings or block, manage or filter cookies can be found in your browser help file or at these sites: www.allaboutcookies.org . 

    Please also note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

    Following

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and use practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time, for example, to reflect changes to our practices or for other operational, legal or regulatory reasons.

    Complaints

    As stated above, if you wish to make a complaint, please contact us by email or post using the details provided in the "Contact" section above.

    If you are not satisfied with our response to your complaint, you have the right to refer your complaint to the relevant data protection authority. You can contact your local data protection authority or supervisory authority here: [Include contact details or website of the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/ ]  

    Last update: [Date] 

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